Privacy Statement
(Effective Date: 09/09/2024)
Command Technologies, Inc. (“Command Technologies,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy (“Policy”) describes how we collect, use, disclose, and protect personal information when you visit our website, [www.commandpost.ai](https://www.commandpost.ai), or use our applications (“Apps”) and services (collectively, the “Site” or “Services”).
By accessing or using our Site and Services, you agree to this Privacy Policy. If you do not agree with our policies and practices, please do not use our Site or Services.
1. INFORMATION WE COLLECT
A. Personal Information
Personal Information refers to information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household.
We collect the following categories of Personal Information:
- Identifiers: Name, postal address, email address, telephone number, unique personal identifier, online identifier, Internet Protocol (IP) address, account name, or other similar identifiers.
- Commercial Information: Records of products or services purchased, obtained, or considered.
- Internet or Other Electronic Network Activity Information: Browsing history, search history, information on a consumer's interaction with a website, application, or advertisement.
- Geolocation Data: Physical location or movements, if you have enabled location services on your device.
- Professional or Employment-Related Information: Current or past job history or performance evaluations.
- Inferences: Inferences drawn from any of the information identified above to create a profile about a consumer reflecting preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.
B. Sources of Personal Information
We collect Personal Information directly from you when you:
- Register for an account on our Site.
- Subscribe to our Services.
- Fill out forms or fields on our Site.
- Contact us with inquiries or requests.
- Apply for employment with us.
- Participate in surveys or feedback.
- Use our Apps and Services, which may automatically collect certain information.
C. Automatically Collected Information
We automatically collect certain information when you use our Site or Services:
- Log Files: IP addresses, browser type, Internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.
- Cookies and Similar Technologies: We use cookies, web beacons, and other tracking technologies to collect information about your browsing activities over time and across different websites.
2. USE OF PERSONAL INFORMATION
We may use your Personal Information for the following business purposes:
- Providing Services: To operate, maintain, and provide you with our Services, including processing transactions and payments.
- Improving Services: To analyze usage trends and improve our Site and Services.
- Communication: To respond to your inquiries, send service-related announcements, and provide customer support.
- Marketing: To send you promotional materials, newsletters, and information about new products, services, or features.
- Security and Fraud Prevention: To protect our Site, Services, and users from security threats, fraud, or other malicious activity.
- Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.
3. DISCLOSURE OF PERSONAL INFORMATION
We may disclose your Personal Information to third parties for business purposes or as required by law:
A. Service Providers
We may share Personal Information with trusted third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
B. Legal Obligations
We may disclose your Personal Information:
- To comply with any court order, law, or legal process, including responding to government or regulatory requests.
- To enforce or apply our Terms of Service and other agreements.
- To protect the rights, property, or safety of Command Technologies, our customers, or others.
C. Business Transfers
In the event of a merger, acquisition, reorganization, bankruptcy, or other sale of all or a portion of our assets, Personal Information may be transferred as part of that transaction.
D. Third-Party Partners
With your consent, we may share your Personal Information with third-party partners for marketing purposes.
E. Aggregated and Anonymized Data
We may share aggregated or anonymized information that does not identify you personally with third parties for any purpose.
4. YOUR RIGHTS AND CHOICES
A. Access and Correction
You have the right to request access to the Personal Information we hold about you and to request corrections of any inaccurate information. You can access and update your information by logging into your account or by contacting us at [privacy@commandtech.io](mailto:privacy@commandtech.io).
B. Deletion Rights
You have the right to request that we delete your Personal Information, subject to certain exceptions. To request deletion, please contact us at [privacy@commandtech.io](mailto:privacy@commandtech.io).
C. Opt-Out of Sale of Personal Information
We do not sell Personal Information as defined under the CCPA. If this policy changes, we will update this Privacy Policy and provide you with the ability to opt-out.
D. Non-Discrimination
We will not discriminate against you for exercising any of your CCPA rights.
E. California Shine the Light Law
California Civil Code Section 1798.83 permits users who are California residents to request certain information regarding our disclosure of Personal Information to third parties for their direct marketing purposes. To make such a request, please contact us at [privacy@commandtech.io](mailto:privacy@commandtech.io).
5. COOKIES AND TRACKING TECHNOLOGIES
A. Cookies
We use cookies to enhance your experience on our Site. Cookies are small data files stored on your device. You can set your browser to refuse all or some browser cookies or to alert you when cookies are being sent.
B. Do Not Track Signals
Our Site does not respond to Do Not Track (DNT) signals. We do not track users across third-party websites.
C. Third-Party Analytics
We use third-party analytics services like Google Analytics to collect and analyze usage information. These services may use cookies and similar technologies to collect information about your use of the Site and other websites.
6. DATA SECURITY
We implement reasonable security measures to protect your Personal Information from unauthorized access, use, alteration, and disclosure. However, no Internet or email transmission is ever fully secure or error-free. Please keep this in mind when disclosing Personal Information to us.
7. DATA RETENTION
We retain your Personal Information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.
Upon account termination, all Customer Data will be retained in an anonymized form for analytical, operational, and business purposes. Personally identifiable information will be removed to ensure compliance with data privacy regulations and to safeguard your privacy.
8. CHILDREN'S PRIVACY
Our Site and Services are not intended for individuals under the age of 16. We do not knowingly collect Personal Information from children under 16. If we become aware that we have collected Personal Information from a child under 16, we will take steps to delete such information promptly.
9. INTERNATIONAL DATA TRANSFERS
Our Site and Services are operated in the United States. If you are accessing the Site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States.
10. THIRD-PARTY LINKS
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of such websites. We encourage you to read the privacy policies of any third-party website you visit.
11. CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this Privacy Policy at any time. If we make material changes, we will notify you by email or through a notice on our Site's homepage prior to the change becoming effective. Your continued use of the Site after any changes constitutes your acceptance of the new Privacy Policy.
12. CONTACT US
If you have any questions or comments about this Privacy Policy, your Personal Information, or your rights, please contact us at:
Email: [privacy@commandpost.ai](mailto:privacy@commandpost.ai)
Postal Address:
Command Technologies, Inc.
1155 Camino Del Mar, Suite 126
Del Mar, CA 92014
United States
Phone: +1 (858) 642-2900
13. ADDITIONAL INFORMATION FOR CALIFORNIA RESIDENTS
Under the California Consumer Privacy Act (CCPA), California residents have specific rights regarding their Personal Information.
A. Categories of Personal Information Collected
In the preceding 12 months, we have collected the following categories of Personal Information:
1. Identifiers
2. Commercial Information
3. Internet or Other Electronic Network Activity Information
4. Geolocation Data
5. Professional or Employment-Related Information
6. Inferences
B. Categories of Personal Information Disclosed
We may disclose your Personal Information to third parties for business purposes as described in Section 3.
C. Submitting Requests
To exercise your rights under the CCPA, please contact us at [privacy@commandpost.ai](mailto:privacy@commandpost.ai) or call us at +1 (858) 642-2900.
When submitting a request, please provide sufficient information to verify your identity and describe your request in detail.
D. Authorized Agent
You may designate an authorized agent to make a request on your behalf. The authorized agent must have written permission to act on your behalf, and we may require verification of their identity.
14. EMPLOYMENT APPLICATIONS
If you apply for employment with Command Technologies, we collect Personal Information necessary to process your application, including your resume, contact information, employment history, and references. We use this information solely for recruitment purposes.
15. ANALYZING ANONYMIZED DATA
We reserve the right to retain, analyze, and use anonymized and aggregated data derived from your Personal Information and usage of our Services. This data does not identify you personally and may be used for any business purpose, including improving our Services and developing new products and features.
16. DATA BREACH NOTIFICATION
In the event of a data breach that compromises the security, confidentiality, or integrity of your Personal Information, we will notify you as required by applicable law. Notification may be made via email, letter, telephone, or other permitted means.
17. YOUR CHOICES
A. Marketing Communications
You may opt-out of receiving marketing emails from us by following the unsubscribe instructions included in each email or by contacting us at [privacy@commandtech.io](mailto:privacy@commandtech.io).
B. Account Deactivation
If you wish to deactivate your account, please contact us at [support@commandpost.ai](mailto:support@commandpost.ai). We will process your request within 10 business days.
18. ENFORCEMENT
We regularly review our compliance with this Privacy Policy. If you have any concerns or complaints about our privacy practices, please contact us at [privacy@commandtpost.ai](mailto:privacy@commandpost.ai). We will respond to your inquiry within a reasonable timeframe.
19. LANGUAGE
This Privacy Policy is written in English. If any translated version of this Privacy Policy conflicts with the English version, the English version shall prevail.
Thank you for trusting Command Technologies with your Personal Information. We are committed to protecting your privacy and providing a safe and secure user experience.Command Technologies, Inc. (“Command Technologies'') has created this Privacy Statement (“Statement”) in order to demonstrate our commitment to customer privacy. This Statement applies to Command Technologies’s website, www.commandpost.ai and the Command Technologies Applications (“Apps”) (collectively, the“Site”). Because we gather important information from our visitors and from customers using our Services (“Service(s)”), including confidential customer and financial data and information, we have established this Statement as a means to communicate our information gathering and dissemination practices.
Information Collection
Command Technologies collects Personally Identifiable Information from our users at various points on the Site. This Privacy Statement describes how we collect, use, disclose and protect information collected through the Site.
Registration Information: You may browse our Site without providing any personally identifiable information. However, in order to use certain areas of the Site and in order to subscribe to our Services, you must first complete a registration form and select a username and password. During registration, you may be asked to provide your email address, company name and address, company email address, company fax number, company website URL, contact name, contact email address, time zone and telephone numbers. (“Registration Information”)
Subscription Information: If you choose to subscribe to certain Services on the Site, we request certain Subscription Information including credit card number, expiration date, card code, billing customer name, and billing address. Optional information requested includes order number, purchase order number, tax exempt status, customer ID number, company name, telephone number, and fax number.
Invited Users: If you trial or subscribe to certain Services on the Site and wish to invite additional users to join through your trial or subscription account, we will ask you to provide the invitee’s email address. We will automatically send the invitee a one-time email inviting him or her to register for the Services on the Site. Optional contact information that we request on the invitation form include your invitee’s name, company name, and telephone number. Invited Users are provided a temporary password and a link to sign in to the requested Services. Invited Users will be required to complete a registration form in order to use the Services and to provide Registration Information.
Contact Information and Job Applications: If you contact us you may submit information such as your name, email and postal address, telephone number and any information related to your inquiry. If you would like to join our team you may submit information about yourself, your resume, your education and employment history and other information such as references through our Site. This service is operated by a third party provider who collects the information and provides it to us.
Automatically Collected Information; Cookies
Log Files: Command Technologies gathers certain information automatically and stores it in log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring URL, operating system, date/time stamp, and domain names. Command Technologies does not link this automatically-collected data to Personally Identifiable Information. Command Technologies may share automatically-collected information with third parties.
Cookies: A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We use cookies on this Site. We do not link the information we store in cookies to any Personally Identifiable Information you submit while on the Site. If you reject cookies, you may still use the Site, but your ability to use some areas of the Site may be limited.
We use both session ID cookies and persistent cookies. We use session cookies to make it easier for you to navigate the Site. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser’s “Help” section. Further general information about cookies and how they work is available at www.allaboutcookies.org.
This Statement covers the use of cookies by Command Technologies only and does not cover the use of cookies by third parties.
Third Party Cookies: We may from time to time allow selected third parties to place cookies through the Site to provide us with better insights into the use of the Site or user demographics or to provide relevant advertising to you. These third parties may collect information about a consumer’s online activities over time and across different websites when he or she uses our website. We use a third-party service called Google Analytics®, a web analytics service provided by Google, Inc. (“Google”) to help us strengthen our marketing initiatives. Google uses cookies, which are text files placed on your computer, to help analyze how users use the Site. The information generated by the cookie about your use of the Site (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the Site, compiling reports on Site activity for Site operators and providing other services relating to Site activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this Site. By using this Site, you consent to the processing of data about you by Google in the manner and for the purposes set out above. For more about Google Analytics, go to http://www.google.com/analytics.
Do Not Track: We do not use technology that recognizes a “do-not-track” signal from your web browser.
Uses of Information
We use the collected information for our general commercial purposes such as to improve our Site and grow our business. For example, we may use your information we collect to:
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populate portions of your Command Technologies profile or the Command Technologies profile of Invited Users,
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respond to your inquiries,
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to communicate with you about the registration process and your account,
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provide information to you about our products, services, new features or enhancements,
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to send you service-related announcements,
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administer your accounts including processing your orders and payments,
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contact you about your transactions, billings or payments,
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grant the Invited Users access to the Services on the Site
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consider applicants for employment
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provide you with technical support,
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enforce our Terms and Conditions https://www.commandpost.ai/terms and Privacy Policy https://www.commandpost.ai/privacy and other policies governing use of our Site or Services,
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analyze trends, to administer the Site, to track users’ movements around the Site and to gather demographic information about our user base as a whole,
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keep our Site safe and secure and ensure that it functions in an effective manner for you, and
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measure or understand the effectiveness of advertising and outreach.
Disclosing Information
Command Technologies will not share personal information except as provided in this Statement. We may disclose aggregate statistical information to third parties for any purpose.
We may reveal personal information about you to unaffiliated third parties:
• if you request or authorize it;
• if the information is provided to help complete a transaction for you;
• if the information is provided to comply with the law, applicable regulations, governmental and quasi-governmental requests, court orders or subpoenas, to enforce our Terms or other agreements, or to protect our rights, property or safety or the rights, property or safety of our users or others (e.g., to a consumer reporting agency for fraud protection etc.);
• if the disclosure is done as part of a purchase, transfer or sale of services or assets (e.g., in the event that substantially all of our assets are acquired by another party, customer information may be one of the transferred assets); We will endeavor to post a prominent notice on the Site at least 30 days prior to any such change in ownership or control of your personal information.
• if the information is provided to our agents, outside vendors or service providers to perform functions on our behalf (e.g., analyzing data, providing marketing assistance, providing customer service, processing orders, job application, etc.);
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if the information is provided for payment processing. Specifically, Command Technologies uses Chargebee for payment processing. Chargebee will use your information only to facilitate and complete customer-initiated or authorized transactions and service requests; to comply with federal, state and local laws, including credit reporting laws and card association rules; or to combat fraud or identity theft. Chargebee is prohibited from using your Personally Identifiable Information for any other purpose. You may view or print Chargebee’s complete Privacy Policy at https://www.chargebee.com/privacy/.
We require our agents, vendors and service providers to limit their use of information but do not otherwise guarantee that any entity receiving such information in connection with one of these transactions will abide by this Privacy Policy.
Testimonials and customer lists: We may post customer lists on our website, digital and or printed material which may contain personally identifiable information such as the customer’s name, company name and logo without consent. We may post a testimonial including a customer’s name, company and logo, with the customer’s prior consent.
Forums: Command Technologies offers public and member forums on the Site. If you should use the forums on this Site, you should be aware that any Personally Identifiable Information you submit there can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. Command Technologies is not responsible for the Personally Identifiable Information you choose to submit in these forums.
Choice and Opt-Out
Command Technologies strives to keep our communications with you to those related to your account. You can unsubscribe to promotional emails by following the instructions in the email. If you do not wish to receive account-related communications from Command Technologies, you have the option to deactivate your account by sending an email to rr@commantech.io or by sending a written request to Command Technologies at Command Technologies, Inc., 1155 Camino Del Mar, 126, Del Mar, CA 92014. Command Technologies will honor all deactivation requests within 10 business days of receipt.
You can choose to delete or block cookies by setting your browser to either reject all cookies or to allow cookies only from selected sites. If you block cookies performance of the Site may be impaired and certain features may not function at all.
Links to Other Sites
The Site may contain links to other sites that are not owned or controlled by Command Technologies. Please be aware that Command Technologies is not responsible for the privacy practices of such other sites. We encourage you to notice when you leave the Site and to read the privacy statements of each and every web site that collects Personally Identifiable Information.
Access to Personally Identifiable Information
If your Personally Identifiable Information changes, you may access, correct or update your information within your Command Technologies profile on the Site. Changes and updates are immediate. You may also request to see a copy of the Personally Identifiable Information that Command Technologies maintains by sending an email to rr@commandtech.io or by sending a written request to Command Technologies at the following Postal mailing address:
Command Technologies, Inc.
1155 Camino Del Mar, 126
Del Mar, CA 92014
+1 (858) 642-2900
Command Technologies will honor all requests for copies of the Personally Identifiable Information that Command Technologies maintains within 10 business days of receipt.
Security
Command Technologies uses reasonable technical, administrative and physical measures to protect information contained in our system against misuse, loss or alteration. We restrict access to information to those with a business need for access. Your information is processed and stored on controlled servers with restricted access. When you access your account on the Site, Secure Socket Layer (SSL) technology protects your information using both server authentication and data encryption, however, information transmitted by email is not secured. Access to your account and information you upload to our Services is restricted to registered users that you have authorized and invited to view your data. Unfortunately no method of electronic transmission is 100% secure, so we cannot ensure or warrant the security of any information you transmit to our Site, and you do so at your own risk. Please keep your user name and password secure; if we receive instructions using your log-in information we will consider that you have authorized the instructions.
For a full explanation of our security practices please refer to our “Command Technologies Security Overview”
If you have any questions about security on the Site, you can send an email to rr@commandpost.ai.
Changes to Privacy Policy and Privacy Statement
We reserve the right to modify our Privacy Statement at any time, so please review it frequently. If we make material changes to our policy, we will endeavor to notify users by email and we will post a notification of changes on the Site at least 30 days prior to any such changes taking effect. We will post the updated Privacy Statement here with an updated Effective Date.
Enforcement
Command Technologies regularly reviews its compliance with this Statement. If we receive a complaint, it is Command Technologies’s policy to contact the complaining user regarding his or her concerns. Users should expect an initial response within 72 hours. If necessary, unresolved complaints will be forwarded to our General Counsel for appropriate action. We will cooperate with any necessary regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that cannot be resolved between Command Technologies and an individual.
Please submit any complaints, or questions regarding this Statement or Command Technologies’s treatment of personal identifiable information, by sending an email to rr@commandpost.ai or by contacting Command Technologies in writing at the following Postal mailing address:
Command Technologies, Inc.
1155 Camino Del Mar, 126
Del Mar, CA 92014
+1 (858) 642-2900